Yes, we ship internationally.

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from US carrier to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United States. Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.

At this time, we do not ship to the following countries:  Afghanistan, Algeria, Angola, Bahrain, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Caribbean Netherlands, Chad, China, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cyprus, Côte d’Ivoire, Djibouti, Egypt, Eritrea, Eswatini, Ethiopia, Faroe Islands, Gabon, Gambia, Ghana, Greece, Guatemala, Guinea, Guinea-Bissau, Heard & McDonald Islands, Hong Kong SAR China, India (1 of 37 states), Iran, Iraq, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Malaysia, Mali, Mauritania, Mauritius, Mayotte, Mexico, Morocco, Mozambique, Namibia, Nepal, Niger, Nigeria, North Korea, Oman, Pakistan, Palestinian Territories, Panama, Peru, Pitcairn Islands, Qatar, Réunion, Russia, Rwanda, São Tomé & Príncipe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Somalia, South Georgia & South Sandwich Islands, South Sudan, Sudan, Svalbard & Jan Mayen, Syria, Tajikistan, Tanzania, Thailand, Togo, Tunisia, Turkey, Turkmenistan, U.S. Outlying Islands, Uganda, United Arab Emirates, Uzbekistan, Vatican City, Venezuela, Western Sahara, Yemen, Zambia, Zimbabwe

We hope to be able to ship to these countries in the future! Please see our official Retailers for additional international shipping options.

Yes, we ship to the UK & EU. To get your order to you, we've partnered with Passport Shipping and they will be the Seller for all orders to the UK for orders under £135 and orders to the EU for orders €150 and Under.

All shipping rates vary depending on domestic vs international shipments, total weight of package and the selected shipping method. Shipping costs will apply, and will be added at checkout. 

We are not responsible for any fees required by customs for any reason. 

We offer free domestic shipping for orders over $75!

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Once your order has been shipped and tracking information has been provided, Lunar Beauty is not responsible for any lost or stolen packages. If this occurs you have the option of filing a claim through the shipping carrier.

We recommend adding Order Protection to you order at checkout. It's affordable insurance in case something goes wrong with the carrier.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

It turns out, sometimes shipping carriers marks packages as "delivered" up to 24 hours before they drop them in your mailbox. 

We know it's annoying, but wait another day or two to see if it shows up. More often than not, it does!

If it still hasn't shown up, we recommend filing a claim with the shipping carrier. Once tracking information has been distributed, Lunar Beauty is not responsible for lost, or stolen packages as acknowledged by the customer at checkout. To protect your order, we recommend you include Order Protection on your order. If you added Order Protection to your order at checkout, reach out to them directly. We promise it's fast and easy!

OrderProtection.com covers your order for every major issue that can occur during shipping. Your order will be protected against loss, damage, theft, wrong items, defective items and missing items.

If something goes wrong during shipping, you can quickly file a claim in a few clicks. You'll receive a reshipment or refund if your claim is approved.

To protect your order, make sure Order Protection is toggled on in your cart.

In your cart, there is a toggle to turn Order Protection on or off. Make sure Order Protection is toggled on to purchase protection for your order! If you have protection turned on, you will see it appear as a line item during checkout.

Order Protection covers your order for loss, damage, theft, wrong items, defective items and missing items.

We tried to make it affordable. Order Protection is based on the value of your cart. Please refer to your cart to confirm.

Click here to file a claim.

Please note that you’ll only be able to file a claim if you purchased Order Protection when placing your order.

Minutes! It's as fast as sending customer service an email and it's more seamless. We promise! We know a claim sounds scary but this is not.

You'll typically get a response within an hour, and most claims are resolved that same day. Orderprotection.com has 24/7 support so you can expect responses and communication around the clock.

You can submit a claim 30-45 days from the date you placed your order depending on the claim type.

Unfortunately we are unable to add Order Protection to your order after it is placed. Please contact our customer service team for assistance.

Lunar Beauty products are cruelty free AND vegan! We take pride in our bunny certification and vow to never test on animals!

At this time, we do not offer personalization.

You can always buy our products on www.lunarbeauty.com

In addition to our website, please visit Retailers for a list of our authorized resellers approved by Lunar Beauty. 

If you come across any store or seller NOT on this list, please contact us at customerservice@lunarbeauty.com where we will be able to confirm if the product is a true Lunar Beauty product.

For USA customers your purchase must be at least $35 USD to pay with Afterpay.

Yes, from time to time we offer discounts and promotions. Sign up for our email to receive news on special offers. All sales, discounts, codes and promotions are subject to change.

Offer codes are not valid on bundles unless specifically stated. Bundles are already listed at a savings.

We aim to restock as quickly as possible. Restock dates vary depending on product availability.

No, at this time we do not offer price adjustments. Once an order is placed it is final.