Hi Denise,
We’re so happy to hear that you love the lipstick!
We completely understand your frustration regarding the delay in shipping. When you placed your order, we were in the process of moving warehouses and unfortunately couldn’t ship until the move was complete. We did include notices about this delay on every page of our website, as well as in your order confirmation email.
Additionally, we followed up with you personally on May 19, 2025, to apologize again for the inconvenience and included a special discount code just for you.
Thank you so much for your patience and understanding. We truly appreciate your support and hope you enjoy using your discount!
