All Sales Are Final* We do not accept returns, exchanges or refunds. In the unlikely event that a product arrives not as described, we will only send replacements for damaged/missing products within 14 days of receipt of the package. Customer must provide photos of the issue, including packing slip.

Complimentary gifts with purchase (GWPs) are our way of saying thank you, and are offered at no charge while supplies last. Because these are promotional items and not purchased products, they are not eligible for replacement, refund, exchange, or substitution if they arrive damaged or are missing from your order. This applies to all orders, including those with Order Protection. We appreciate your understanding.

Please contact customer service at customerservice@lunarbeauty.com.

*For any orders placed on or before September 23rd, 2020, please contact customer service and we will honor our previous return terms.